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Marketing News You Can Use

food

Bigger Isn’t Always Better

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Here in Wisconsin we’ve been happily (and deliciously) celebrating June Dairy Month. Dairy breakfasts, cheese factory tours, ice cream polls—yes, Wisconsinites do love their dairy heritage. And even though many small dairies have given way to corporate, thankfully, there still are family operations successfully defying the “get big or get out.”

Here are premium examples (a few of my favs):

  • St. Isidore’s Dairy: Inga Witscher crafts specialty cheddar cheeses from her micro herd of 10 jersey cows.
  • Chocolate Shoppe is family-owned since 1962 and churns super-premium ice cream.
  • Widmer’s Cheese Cellars is a four-generation factory and store producing traditional Brick and Colby cheese, both of which originated here in Wisconsin.

How to Market Against the Big Guys?

The dairies above are small, highly specialized and quality focused. You won’t find them in big box grocers and their consumers recognize the uniqueness of their brand, meaning they’re willing to pay a little more. These dairies also practice imaginative marketing, a necessity for small business survival.

  • Inga Witcher, of St. Isidor’s Dairy, also hosts Around the Farm Table, a PBS food and farming adventure where she champions not only her own product but also those of small farm producers throughout Wisconsin.
  • Chocolate Shoppe boasts its low overrun and high butterfat (translate: rich and creamy ice cream) with the unabashed tagline “You want nutrition, eat carrots.”
  • Cheesemaker Joe Widmer takes pride in using the same facility, bricks, open vats, brine tanks and traditions his grandfather used in 1922.

Feeling small with your business? Remember the well-spoken words of Basecamp’s Jason Fried: “There’s nothing wrong with staying small. You can do big things with a small team.” 

LET’s WORK TOGETHER

What I’m Working On This Month

Adunate is easing out of the office and into the outdoors—for the summer, that is. For a second year, I’ve done a seasonal lightening of my work load and am spending more time gardening, hiking, kayaking and playing with grandkids. They say it’s good for the soul and the creative mind. I agree!

What I’m Tuned In To This Month

  • Wiser Than Me: Julia Louis-Dreyfus wants to know why we don’t hear more from older women so she invites them to her podcast. I love it.
  • Strawberry-Coconut Tres Leche Cake: June is dairy and strawberries. Yummm!
  • Ixonia: It’s what you get when you randomly choose letters for a town’s name.
  • The Teaching of Plants: Beloved author Robin Wall Kimmerer talks Western science and Indigenous knowledge.

Let’s Work Together

Think Adunate might be a good fit for your next project? Give me a holler and we’ll discuss ideas.

CONTACT ME

Making Room for an Update

I need to clean out before my next printing. Buy these at 40% Sale Price!

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Treating Your Customers Like Royalty

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My husband and I recently celebrated at Bistro Bella Vita in Grand Rapids, Michigan. It was absolutely divine and here’s why.

Yes, making online reservations was super convenient. And yes, the venue was interesting and the made-from-scratch, sustainably sourced food was, oh, so good. What was most memorable, however, and why we’ll certainly come back, was the way we were treated.

So, it was our 44th wedding anniversary and every staff in house must have received the memo. From the moment we entered they made us feel special—not that staff-singing, all-eyes-on-you, embarrassing modus—rather a genuine warmth that brought smiles to our hearts. Many of the staff individually came to our table and congratulated us. They asked how long we’ve been married and marveled at our years. Our server offered complimentary desserts (I chose tiramisu, gastro-swoon!). When we were leaving, she wished us many more years to come.

Treating us like royalty has made us loyal customers indeed. Next time we’re in western Michigan, you’ll find us dining at Bistro Bella Vita.

CX is King/Queen in 2023

Those in the know say customer experience, or CX, has become a top priority for consumers. Royal treatment may sound highfalutin, but it’s the name of the game for small business marketing.

What experience do your customers have when they patronize your business? Are they coming back for more? What can you do to make them feel like royalty?

Not sure? Ask them!

What I’m Working On This Month

Check out my updated website (and please let me know of any glitches, typos, or dead links:-).

What I’m Tuned In To This Month

Let’s Work Together

Need help branding your business or promoting your product? Let’s discuss ideas.

CONTACT ME

Wisconsin Outdoors is Calling.

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5 Marketing Trends to Consider for 2023

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Let’s talk fire cider—horseradish, jalapeño peppers, garlic, and all manner of knock-your-socks-off fortification for the cold months ahead. This year my concoction carries additional terroir because I used cider made from our bountiful peach crop. You could say I’ve been planning for winter for the past six months. I’ve been making other plans as well—my 2023 marketing plans. As I research small business and consumer trends, I’ve found interesting ideas that have me thinking outside my box. Maybe you too?

Might these trends fortify your business?

  1. Cryptocurrency is gaining ground
    Crypto cuts through credit card hassles for small business owners. It offers lower fees and instantaneous fund transfers. Hey, even my church accepts crypto donations. 
  2. Short-form video marketing captivating social media 
    Social media prioritizes video, making it highly visible and sharable—essentially free advertising. Maybe you can do a tutorial for your product? Or a tour of your farm? 
  3. Subscription marketing brings new/repeat customers
    With subscriptions we often think of CSA food or Amazon Prime. But any product that involves replenishment, curation or access can be sold via a subscription. 
  4. “Personal” is the buzzword
    From iPhones to Misfits Market, personalization has become essential to customers who expect companies to understand their unique needs and expectations.
  5. Customer Experience (CX) is more important than ever
    It’s always the year of the customer, but CX in 2023 could be even more important (some might say demanding, see #4). Here are a few suggestions.
LET’s WORK TOGETHER

What I’m Working On This Month

I’m studying maps and guides for a new poster project. Watch for it in 2023. In the meantime, check out my current shop for the outdoor adventurers in your life!

What I’m Tuned In To This Month

  1. Mark Bittman interviews Alice Waters: they’re both champions for good food. Alice takes it further and teaches children of food and democracy. 
  2. It’s Cranberry Season! Ever wonder why fields are flooded for harvesting? Learn a little more about Wisconsin’s state fruit. 
  3. Returning the Gift, by Robin Kimmerer. We can never revisit this too often. Perfect for Thanksgiving.
  4. The Ski Jumpers, by Peter Geye. A favorite author’s latest novel, all the ingredients of a captivating story.

What I Wish For You

God’s blessings on your Thanksgiving. May your upcoming holidays be meaningful, however you celebrate!

Collaborate With Your Competitors? You Bet!

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My husband and I just returned from our annual Octoberfest Brewery Tour. This year we took our sipping and scenery to Charleston, SC, and it was glorious! 

Businesses Working Together

In one of Charleston’s lesser known but rising neighborhoods is the Charleston Brewery District. It’s a community of ten breweries “sharing their love of beer with the Lowcountry,” as they like to boast. It’s also an example of savvy entrepreneurs working together to create a tourist hotspot, benefitting both their businesses and their community.

Used with permission from the Charleston Brewery District

Creative Collaboration

Tarah Gee, president of the Charleston Brewery District, says there are many advantages to working together. Two innovative ideas rocking it for both the breweries and the community: 

  • Free Shuttle
    The ten breweries have chipped in to provide a free shuttle every Saturday. Beer enthusiasts ride from brewery to brewery, sampling and enjoying.
     
  • Keep Charleston Beautiful
    Once a month, the breweries take turns hosting a neighborhood clean-up. The breweries provide the bags and volunteers provide the umph. Afterward, everyone gathers for a beer. 

What about you? How can you and your competitors work together? 

LET’s WORK TOGETHER

What I’m Working On This Month

Join me November 4 as I present an inspiring workshop for the Women Food & Ag Network. Here’s the scoop!

What I’m Tuned In To This Month

  1. It takes a team, even in the craft beer industry.
  2. October was National Women’s Small Business Month: Two women forge their way and help others to do the same.
  3. What makes Wisconsin special: One brewery’s pandemic business model.
  4. Are predicted shortages stressing your gift plans? Give an Ice Age Trail poster.

Timing is Everything When Marketing Your Business

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Every July Japanese beetles decide our vineyard is the tastiest on the block. Since we only have 100 vines and are striving to be organic, I simply knock those iridescent irritations into a bucket of soapy water and feed them to my chickens. My mode of defense is easy enough, yet timing is the key to its success. Japanese beetles are lethargic in cool temps, but quick to fly away (and later return) as the day gets warmer. If I want them falling into my bucket, I have to get out there with the morning sunrise.

Timing is everything, as they say. The same can be said when marketing your business. 

Timing Is Everything

  1. Plan six months out. Yes, we’re enjoying the heat of summer, but now’s the time to finalize your autumn marketing plans and brainstorm for winter. Anything big happening in 2022? Got any ideas for a marketing theme?
     
  2. Follow your industry. An awareness of what’s happening in your industry enables you to plan, respond and adapt. Is your product subject to seasonal creep? Do you need to start promoting it earlier? 
     
  3. Stay flexible. A well-scheduled plan makes marketing easy but even the best laid schemes can go awry. Weather, current events or other hot button issues sometimes require a deviation from the plan. Do you have a handy backup?
LET’s WORK TOGETHER

What I’m Working On This Month

I’m super proud to serve as a director for Women Food & Ag Network, a non-profit empowering women in healthy food and ag systems. So many inspiring people! This month we’re storytelling as we develop our fundraising/membership drive. After all, stories are the most powerful tool in a marketer’s box. 

What I’m Tuned In To This Month

  1. The Impact of Her Spirit: a 1980s oral history project. Great research for a workshop I’m presenting in November.
  2. What Defines a Family Farm? Obviously, there are differences of opinion, as shown in this article. Either way, we’re loosing our farms.
  3. Grandma Gatewood’s Walk: The Inspiring Story of the Woman Who Saved the Appalachian Trail. A well-researched bio of both an amazing woman and the famous trail. 
  4. Firefly Coffeehouse: A story of COVID survival and loyal employees. How’d they do it?
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